The world is converging and advances in technology have led to a fundamental shift in the way people work
IT departments no longer dictate and force tools and systems on employees. The employees are seeking a simplistic, holistic experience of their working life – which is shaping up to be an extension of their personal style of interaction and communication.
Most, if not all, of this change is being delivered by the rapid adoption and deployment of cloud services. It’s no surprise then that Google, Amazon and Microsoft are investing so heavily into cloud service delivery platforms like AWS, Azure and Google Cloud.
The technology trends of the last few years, driven by the millennial workforce, clubbed with other factors – like economic pressures, globalisation and disruptive entrants into existing markets – are now forcing IT departments to offer tools of a seamless working experience for employees.
1. Collaboration takes the lead in the unified communications as a service category.
The mass adoption of collaboration software has been one of the biggest business communications trends in 2016. In 2017, customers will prioritise the features and capabilities of collaboration tools above more traditional components, such as voice, when considering unified communications systems.
Businesses will look for new tools, like Slack and Glip, and expect a cloud PBX and voice to be part of it, rather than the other way around as it has been so far.
Being able to provide a collaboration first approach to selling communication software will be a primary requirement for any channel reseller or technology vendor.
Read full article at http://www.information-age.com/5-collaboration-communication-predictions-2017-123463542/
Related article: Vidine download
No comments:
Post a Comment