The study found that technologies such as video, cloud and mobile are becoming critical platforms for communication across large businesses - from executives through to employees. U.S. executives acknowledge the impact of technology when going global -- 92 percent believe desktop video would add value to the workplace, and 76 percent believe video on smart phones would also be useful to their organization. In addition, 73 percent of employees want the latest collaboration software and work tools, but only 20 percent agree that their directors make IT spending a priority.
The findings suggest that more work is needed to reduce "digital dislocation". Even though 59 percent of America's IT leaders say they have recently invested in new technology, 52 percent say video conferencing still needs updating. Video demand is surging because seeing someone's expression and reaction to what you're saying is incredibly valuable information, as it often reveals more than what they say. If these tools do not facilitate easy, real-time communication then employees can feel frustrated and disconnected causing the business to suffer.
Full Article at finance.yahoo.com/news/organizations-look-video-tackle-digital-125800323.html
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